On my walk to work I stopped by Einstein's for my usual Friday bagel and chose a toasted asiago cheese bagel with butter.
Then I stopped at Starbucks for a non fat tall chai latte. Unfortunately they lost my 'cup' and I was forced to look angry and demand where my drink was. 10+ minutes of waiting at Starbucks is definitely unacceptable ... So my drink magically appeared with a coupon for a free drink during my next visit.
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